Returns & Refunds

We offer hassle-free 45-day returns on all unworn JOVA pairs. Free U.S. return shipping.

To start a return, email returns@jova.co with your order number and we'll send a prepaid label within one business day.

Refunds are issued to your original payment method within 3–5 business days after we receive your return.

Custom prescription lenses are non-returnable but covered by our 1-year craftsmanship warranty.